Privacy Policy

Last updated: January 1, 2025

OnlineSeva India ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onlinesevaindia.com and use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and other contact information when you fill out forms
  • Business information and project details when you request quotes or services
  • Payment information when you engage our services
  • Communications when you contact us via email, phone, or contact forms

We automatically collect certain information when you visit our website, including:

  • IP address, browser type, and operating system
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses and search terms used to find our site
  • Device information and screen resolution

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and fulfill your requests
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about services, projects, and promotional offers
  • Analyze usage patterns and optimize our website performance
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our terms of service

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings, though disabling cookies may limit certain website functionality.

We use the following types of cookies:

  • Essential cookies: Required for website operation and security
  • Analytics cookies: Help us understand how visitors use our site
  • Functionality cookies: Remember your preferences and settings
  • Marketing cookies: Track your activity for advertising purposes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist in operating our website and services
  • Business partners: When necessary to provide requested services
  • Legal authorities: When required by law or to protect our rights and safety
  • Business transfers: In connection with mergers, acquisitions, or asset sales

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict certain processing of your information
  • Withdraw consent where we rely on consent to process your information
  • Receive your information in a portable format
  • Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

OnlineSeva India
MG Road, 247
Bangalore, Karnataka 560001, India
Email: [email protected]
Phone: +91-80-4237-8156